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How Social Media Can Hurt Your Personal Injury Claim

Larson Law Group LLC Sept. 11, 2025

Women with injured hand click photo for social mediaWe live in a digital age where social media has become a central part of how we communicate, share our lives, and stay connected with others. However, when it comes to pursuing a personal injury claim, the use of social media can create unexpected challenges that might hurt the outcome of your case.

While we often think of social media as a harmless platform to express ourselves or update friends and family, it can be a tool for opposing parties to gather damaging evidence. At Larson Law Group LLC, we’ve seen firsthand how social media activity can affect the course of personal injury claims.

It’s important to understand that the content you share, the pictures you post, and even your online interactions can impact how your claim is perceived by insurance companies, defense attorneys, and ultimately, the court. Contact us today for further guidance.

The Impact of Social Media Activity on a Personal Injury Case

Social media platforms like Facebook, Instagram, Twitter, and TikTok provide a wealth of information that opposing parties may use to evaluate your claim. They often look for inconsistencies between your posts and the injuries or limitations you’ve described.

For example, if your claim includes back injuries that prevent you from lifting heavy objects, but your social media shows videos of you moving furniture or engaging in strenuous physical activity, this can seriously undermine your case.

It’s important to recognize that every post, photo, or comment becomes part of the digital footprint connected to your personal injury claim. Defense lawyers and insurance companies use these online activities as tools to challenge the extent of your injuries or the legitimacy of your claims.

What Types of Social Media Content Can Affect Your Claim?

Not all social media content is created equal when it comes to personal injury claims. Here are some key examples of posts and interactions that could hurt your case:

  • Photos or videos showing physical activity: These can contradict claims of severe injury or disability.

  • Check-ins or location tags: If you claim to be bedridden but post from a gym or event, this can raise red flags.

  • Posts about mood or emotions: Statements that suggest you’re feeling fine or enjoying life can be used to question your pain or suffering.

  • Arguments or complaints about your case: Posting frustrations about the legal process might be interpreted negatively by judges or juries.

  • Messages with contradictory statements: Even private messages can be subpoenaed and used as evidence.

Because of this, it’s critical to treat social media like public testimony in the context of a personal injury claim.

Why Opposing Parties Monitor Social Media

Insurance companies and defense attorneys have become very savvy at monitoring social media accounts to build their cases. They look for any evidence that may reduce the value of your claim or deny it altogether. Some of the reasons they monitor social media include:

  • Verifying injury severity: They want proof that your injuries impact your daily life as you describe.

  • Spotting inconsistencies: Posts or photos that don’t align with medical records or testimony.

  • Gathering character evidence: Sometimes, they look for posts that can be used to question your credibility.

  • Finding signs of exaggeration: Overstated injuries or false claims can be exposed through social media activity.

When evidence from social media contradicts your personal injury claim, it can lead to reduced settlements or even case dismissal.

How Social Media Affects Insurance Settlements

Social media activity doesn’t just affect court cases — it can have a big impact on insurance settlement negotiations. Insurance adjusters closely review social media profiles to find reasons to minimize payouts. If they find posts that appear inconsistent with your reported injuries or limitations, they may offer a lower settlement or deny the claim.

This puts added pressure on claimants to control their social media presence during negotiations. Maintaining silence or very limited activity reduces the risk that insurance companies will use your own posts to undermine your claim.

Common Missteps That Damage Personal Injury Claims

We often see a few common mistakes that hurt personal injury claims related to social media use:

  • Posting too soon after an accident: Emotional reactions or oversharing immediately after an incident can be harmful.

  • Ignoring privacy concerns: Many assume private accounts protect them fully, but data can still be subpoenaed.

  • Sharing exaggerated or conflicting information: Saying you’re “fine” one day and “in agony” the next can undermine credibility.

  • Engaging in heated discussions about the claim: Arguments online can be used to question your professionalism or character.

  • Using social media to complain about medical treatment or lawyers: This may reflect poorly in court.

Avoiding these pitfalls is a crucial part of protecting your personal injury claim.

How to Protect Your Personal Injury Claim From Social Media Risks

The way to prevent social media from hurting your personal injury claim is to adjust how you use these platforms during your case. Here are practical steps we recommend:

  • Limit posting: Avoid posting anything related to your injury or daily activities until your case concludes.

  • Adjust privacy settings: You can make your profiles private to limit access, but remember that privacy doesn’t guarantee that posts won’t be seen.

  • Avoid photos or videos of physical activity: Even seemingly harmless content can be used against you.

  • Don’t discuss your case online: Avoid talking about the details or progress of your claim.

  • Be cautious with friends and followers: Sometimes, people you know might share content or tag you in posts that can be damaging.

By maintaining a low profile on social media, you help safeguard your personal injury claim.

What to Do If You’ve Already Shared Social Media Content

If you’ve already posted something that might hurt your personal injury claim, don’t panic. You can still take steps to reduce the damage:

  • Stop posting immediately: Prevent further harmful content from being added.

  • Consult your lawyer: Let your legal representative review your social media to identify risks.

  • Consider removing or archiving posts: But do so carefully and with legal advice to avoid accusations of tampering.

  • Be honest in your claim: If asked about social media content, provide truthful explanations.

  • Avoid discussing your claim online going forward.

Being proactive helps protect the strength of your personal injury claim, despite earlier posts.

Contact Us Today

Social media can complicate personal injury claims, but it doesn’t have to ruin yours. By acting cautiously and following sound advice, you can reduce risks and focus on your recovery.

The firm at Larson Law Group LLC is ready to support clients in La Grange and the Chicago, Illinois area. Reach out today to learn how we can help protect your personal injury claim by monitoring your social media use carefully.